![]() I was suspicious because he was so pushy, so I went to my inbox expecting to have to search for the catch. If its one basis point more than was quoted, I am not interested! He then begins blowing me up, encouraging me to open my email, sign, and return the contract. I was told I was pre approved for a refinance loan, at 10.xx% I even sent the guy a text saying that I was not interested, unless the APR was exactly what I was quoted. I got my undergraduate degree in finance and economics. It does not affect my IQ, my ability to understand, reading comprehension, or extensive knowledge about finances. Im significantly disabled, due to a severe TBI, sustained when someone ran a red light, nearly killing me. I read the fine print carefully, as I am an attorney. On the 6th or 7th of July, I received an email saying that I was pre approved for auto refinancing. Total non responsive to my last three emails. ![]() They have stopped responding to my emails. I should be the one who is allowed to know if their figures are the same as mine. ![]() I do not feel i need to wait six weeks for MY check to be routed to parties other than myself. I have a problem with this because my lender no longer has anything to do with my loan. I am being told that 1) only my lender can request a quote of the amount i am receiving, and 2) my check is going to the Lender. I have submitted all of the necessary paperwork via email communication. I do understand there is a ***** cancelation fee. My calculations show that i only used $185.64 of the ****** of this coverage. The monthly coverage cost is 13.26/month. But they were paid in full at time of purchase. I purchased ************* for a car i bought. We seek to WOW our customers, our co-workers, our vendors, our partners, and in the long run, our investors.On April 28, 2022. We are not an average company, our service is not average, and we don’t want our people to be average. You must do something that’s above and beyond what’s expected. WOW is such a short, simple word, but it really encompasses a lot of things. Valuesĭeliver World Class Service – We refer to world class service as the “WOW factor”. It is our desire to be the premier auto finance destination on the web. We support a positive corporate culture that is both dynamic and challenging, serving as inspiration for personal and professional growth. We are committed to the highest level of integrity and respect in all aspects of our business and professional conduct. These are the things that set us apart from the others. Our Goal is to exceed the expectations of our partners and customers in our commitment to providing excellent products and world class customer service. ![]() To treat others as we want to be treated: treating all our business associates and customers with respect, fairness, and integrity caring for and listening to them professionally serving them always being a model of working hard and striving toward excellence. Our mission is to honor God in all we do by providing automotive financial services of a superior quality to our customers and become the premier automotive finance destination on the web by providing world class service to our customers and partners.
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